Renew Skin

Client name: Renew Skin

Cosmetic Clinic Gungahlin

1,200+

New Users

62.9%

Engagement Rate

1,800

Total Sessions

Industry

Business

Services

Web Design Services, Branding, Web Development Services, SEO , Digital

Timeframe

6 months

Contents

The Brief

Renew Skin is a leading cosmetic clinic in Canberra offering a wide range of treatments and skincare products — but their digital presence wasn’t structured to support that scale. Services and products weren’t clearly showcased, and bookings lacked a seamless flow. There was also a gap between the client-facing experience and internal clinic operations.

The brief was to build a high-performing digital platform that improves visibility, simplifies bookings, and supports both client experience and clinic management.

Strategy

We approached this as a full brand and system build — aligning identity, experience, and functionality into one cohesive platform.

The focus was on simplifying how users explore treatments and products, while ensuring the backend supports bookings and day-to-day operations without friction.

eCommerce Website Build

We designed and developed a sleek, user-friendly website with integrated eCommerce and appointment booking functionality. The platform supports seamless product browsing, secure checkout and easy appointment scheduling within a single experience. The layout enables quick product discovery with clear navigation and intuitive user flow. A consistent design system aligns with the brand identity, while the site is fully mobile responsive and optimised for performance.

e-commcerce website build — Weside Development by Planetmedia

Improved Search Visibility

Enhanced search visibility through a targeted local SEO strategy, improving rankings for high-intent keywords. The website was optimised with refined on-page content, metadata and internal linking to strengthen relevance. Technical SEO improvements and structured content helped increase discoverability, drive qualified traffic and support consistent growth in organic enquiries..

Clinic Management System

Built a fully customised clinic management system, centralising bookings, patient data and internal workflows for smoother day to day operations. Included real time appointment scheduling, automated confirmations and reminders, and secure patient records covering history, notes and treatments. Streamlined front desk, clinical and admin workflows from check in to follow ups and reporting, with website integration for online bookings.

Collage of Clinic Integration System Developed by Planet media — Manage Bookings Easily through an integrated booking system

Result

Our strategy went beyond design, it reshaped how Renew Skin operates and engages online. The clinic now delivers a clearer, more streamlined experience for clients, while benefiting from a backend system that improves booking efficiency, product management, and overall workflow.

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